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Help

1. How do I reset my password?

Step 1: Click on the Login button on the homepage.

Step 2: Click on the "Forgot Password" link below the login form.

Step 3: Enter your registered email address in the provided field.

Step 4: Click the "Send Reset Link" or "Email Link" button.

Step 5: Check your email inbox for a password reset link.

Step 6: Click the link in the email and follow the instructions to create a new password.

2. How do i create an employer account?

Step 1: Click on the "Join Now" button on the homepage.

Step 2: The account registration page will open. Select "Employer".

Step 3: When you click on "Employer", the employer registration form will be displayed.

Step 4: Fill in all the required details in the form and click on "Register".

Step 5: After clicking the register button, a confirmation page will appear showing all the entered details.

Step 6: If all the details are correct, click on "Submit".

Step 7: After clicking "Submit", the employer profile will be created successfully. The username and password will be sent to the registered email address.

3. How do I update my profile information?

Step 1: Log in with your Employer or Candidate account.

Step 2: From the navigation bar, go to Account Details > Username.

Step 3: On the Edit Register page, update the required details.

Step 4: Click the Submit button.

Step 5: A confirmation message will appear: "Your register details have been updated successfully."

4. How do I contact support for help?

Step 1: To contact support, scroll down to the footer section of the website and find the "Contact Us" block.

Step 2: Click on the provided email address: support@hiredtherapists.com.

Step 3: You can then send your query or issue directly to our support team via email.

5. Is my data secure on this platform?

Yes, your data is safe and protected with strong security measures.

6. How do I upload my documents?

Step 1: Select Account Details > My Profile from the navigation bar.

Step 2: When the My Profile page opens, click the Create Profile button.

Step 3: The profile form will open.

Step 4: Show the question Upload Resume and Upload Video

Step 5: Select your Resume Document and Video Upload.

7. How do I delete my account?

You cannot delete your profile directly. However, if you wish to delete your profile, you can contact Support for assistance.

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